Bakomatic

Bakomatic offers a complete range of commercial ovens including combi ovens, convection ovens, deck ovens, and specialized baking ovens suitable for bakeries, restaurants, and catering businesses.

You can configure and order your oven through our online configurator, contact our sales team via our contact page, or reach out to an authorized Bakomatic dealer in your region.

Bakomatic ships to all major cities across Indonesia and select international destinations in Southeast Asia. For international orders, please contact our export team for shipping rates and customs information.

All Bakomatic ovens come with a 2-year comprehensive warranty covering parts and labor. Extended warranty plans of up to 5 years are available for purchase within 30 days of delivery.

Regular cleaning with non-abrasive cleaners and daily wiping of door gaskets extends oven life. Follow the maintenance schedule in your user manual for descaling, filter replacement, and periodic technician inspections.

A combi oven combines convection, steam, and combination cooking modes in a single unit. It allows chefs to roast, bake, steam, grill, and poach with precise temperature and humidity control for consistent results.

Standard lead time is 4 to 6 weeks for most models. Custom configurations or special finishes may require 8 to 10 weeks. Your sales representative will confirm the exact timeline upon order confirmation.

Shipping costs vary based on the oven model, delivery location, and installation requirements. A shipping quote is provided with your order confirmation. Freight is included for orders above certain thresholds within Indonesia.

The warranty does not cover damage from improper installation, misuse, unauthorized modifications, failure to perform routine maintenance, or consumable parts such as gaskets, lamps, and filters.

Genuine Bakomatic spare parts and accessories are available through our parts department. Contact support with your oven model and serial number. Commonly needed items are kept in stock for immediate dispatch.

Yes, Bakomatic deck and convection ovens are ideal for artisan bread, pastries, and cakes. The precise temperature control and even heat distribution ensure consistent baking results batch after batch.

Yes, Bakomatic partners with select financing providers to offer flexible payment plans for qualifying commercial customers. Contact our sales team to discuss available financing options for your purchase.

Yes, Bakomatic provides professional installation and setup by certified technicians. Installation includes uncrating, positioning, electrical and water connections, calibration, and staff orientation on basic operation.

Contact Bakomatic support via email or our contact form with your oven serial number and a description of the issue. Our support team will diagnose the problem and dispatch a technician if needed.

Yes, Bakomatic provides comprehensive staff training as part of installation. Additional training sessions, recipe consultation, and advanced technique workshops are available upon request.

Bakomatic ovens are available in various capacities from compact 5-tray countertop models to full-size 20-tray floor models. Use our configurator to find the right size for your bakomatic volume.

Order modifications are possible within 48 hours of placement. After that, changes depend on production status. Contact your sales representative immediately if you need to modify or cancel your order.

Inspect all shipments upon delivery. If you notice any damage, note it on the delivery receipt and contact Bakomatic support within 48 hours. We will arrange a replacement or repair at no additional cost.

Bakomatic ovens feature advanced insulation, efficient heating elements, and smart power management systems. Most models exceed ENERGY STAR standards for commercial cooking equipment, reducing operational costs.

Frequently Asked Questions

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